Returns & Exchanges
We want you to love your 100% PURE products, but if you are not completely satisfied, we offer a 45-day return window for items purchased directly from our site. Our mission is to ensure your skin stays healthy and happy with our natural, fruit-pigmented formulas.
Initiate Your Return
Visit our online returns portal and enter your order number and zip code to select the items you wish to send back.
Pack Your Items
Carefully place the products in their original packaging or a sturdy box to ensure they are protected during transit.
Attach Shipping Label
Download and print your prepaid shipping label from the portal, then securely affix it to the outside of your package.
Drop Off and Refund
Take your package to the nearest authorized carrier location; once received and inspected, we will issue a refund to your original payment method.
30-Day Window
Return within 30 days of delivery
Free Returns
Prepaid shipping label provided
Fast Refunds
5-7 business days processing