Frequently Asked Questions
Everything you need to know about our natural and organic beauty products.
Are your products truly 100% natural?
Yes, we are committed to using only the highest quality, natural ingredients. Our products are free from synthetic chemicals, artificial fragrances, and harmful preservatives.
Is 100% PURE a cruelty-free brand?
Absolutely. We are PETA and Leaping Bunny certified. We never test on animals and do not use ingredients that have been tested on animals.
How long will it take to receive my order?
Standard shipping typically takes 3-7 business days within the United States. Expedited shipping options are available at checkout if you need your beauty fix sooner.
What is your return policy?
We want you to love your purchase. If you are not satisfied, you can return gently used products within 45 days of purchase for a full refund or store credit.
Do you offer international shipping?
Yes, we ship to many countries worldwide. International shipping rates and delivery times vary by location and are calculated during the checkout process.
How do I track my package?
Once your order ships, you will receive an email with a tracking number and a link to monitor your delivery progress in real-time.